• I have received a disconnection notice and I need help.

    You need to gather the below materials and call Total Resource CDO at (773) 881-0761

    • A driver’s license or state-issues ID; or passport; Matricula also accepted
    • Social Security cards for each person in the household
    • Proof of income for the previous 3 months prior to intake date (rfor all household members 18 years and older)
    • Lease or utility bill as proof of residence if ID does not match current address
    • A copy of the Disconnection Notice
  • I have received a cutoff notice and need help.

    You need to gather the below materials and call Total Resource CDO at (773) 881-0761

    • A driver’s license or state-issues ID; or passport; Matricula also accepted
    • Social Security cards for each person in the household
    • Proof of income for the previous 3 months prior to intake date (rfor all household members 18 years and older)
    • Lease or utility bill as proof of residence if ID does not match current address
    • A copy of the Cutoff Notice

     

     

We assist eligible Cook County residents with their home heating and cooling costs as well as Emergency Furnace Repair. The following programs are available: Low-income Home Energy Assistance Program (LIHEAP), Percentage of Income Payment Plan (PIPP)*, Furnace Assistance, and Peoples Gas Share the Warmth.

TRCDO is qualified to help with the following programs:

  • Low Income Home Energy Assistance Program (LIHEAP)
    • LIHEAP is designed to assist income eligible households pay their Electric and Gas Services bills.
  • Direct Vendor Payment (DVP)/Reconnection Assistance (RA)
    • DVP/RA is designed to assist income-eligible households with energy services in the form of a one-time benefit payment to the utility companies.
  • Furnace Assistance
    • Furnace Assistance is designed to restore the home’s heating system back to a safe and effective operation.
  • Peoples Gas Share the Warmth Program
    • The Share the Warmth (STW) Program is a matching grant program funded by Peoples Gas, its employees and customers, and the City of Chicago to assist low-income families and individuals who are having problems paying their heating gas bills.